Your privacy is important to us. This Privacy Policy explains what personal information rich88 collects from players in the Philippines, how we use it, and how we keep it safe. By using our platform, you agree to the practices described here.
When you register and use the rich88 platform, we collect certain personal information that is necessary to operate your account and provide our services to you. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical information such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. In some cases, we may request a government-issued identification document to verify your identity in line with our Know Your Customer (KYC) obligations. All information collected is limited to what is genuinely needed to deliver a safe and reliable gaming experience for players in the Philippines.
The personal information we collect is used primarily to create and manage your account, process your financial transactions, and provide customer support when you need assistance. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Your transaction history and activity data help us detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other players on the platform. We may also use aggregated, anonymised data to analyse platform performance and improve the overall experience for Filipino players. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your knowledge.
rich88 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as login and account management. We may also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the rich88 platform after being informed of our cookie practices, you consent to their use as described in this policy.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data may be shared with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their services. All third-party service providers we work with are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where required by law.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the rich88 platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. We regularly review and update our security practices to address emerging threats and maintain the integrity of our systems. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. Transaction records and identity verification documents may be kept for a minimum period as required under applicable Philippine laws and licensing conditions. When your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request the closure of your account, we will process your request promptly, though some data may be retained for the legally required retention period even after account closure. You may contact our support team at any time to enquire about the specific retention periods that apply to your personal data.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a commonly used format. You may also request the correction of any inaccurate or incomplete information, and we will update our records promptly upon verification. If you believe that your personal data is being processed unlawfully or that we no longer have a legitimate basis for holding it, you have the right to request its deletion, subject to any overriding legal obligations we may have. You may also object to certain types of processing, such as the use of your data for analytics purposes, by contacting our support team. To exercise any of these rights, please reach out to us via the contact details provided at the bottom of this page, and we will respond within a reasonable timeframe.
rich88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will publish the updated policy on this page with a revised effective date so you can always check the most current version. Where required, we will also notify registered players through the platform or by email before significant changes take effect. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically, especially if you have been away from the platform for an extended period, to stay informed about how we protect your data.
A quick summary of what matters most to Filipino players when it comes to data privacy on rich88.
We never sell or rent your personal information to third parties. Your data is used only to operate your account and keep the platform secure for all players in the Philippines.
All data transmitted between your device and our servers is protected by encryption. Whether you are logging in or processing a PHP transaction, your information travels securely.
You have the right to access, correct, or request deletion of your personal information at any time. Simply contact our support team and we will assist you promptly.
We use cookies only to keep the platform running smoothly and to understand how players use it. You can manage your cookie preferences through your browser settings at any time.
We keep your data only for as long as necessary to operate your account and meet our legal obligations. Once it is no longer needed, it is securely deleted or anonymised.
Whenever we make meaningful changes to this Privacy Policy, we will let you know through the platform or by email so you are always informed about how your data is handled.
If you have any questions about how rich88 handles your personal data, our support team is here to help. You can also visit our FAQ page for quick answers to common questions.